Privacy Policy
Welcome to 123 Crane Service (“we,” “our,” or “us”). This Privacy Policy describes how we collect, use, and share information about you when you visit our website [www.123craneservice.com] (the “Site”) or use our crane rental and related services (the “Services”).
By using our Site or Services, you agree to this Privacy Policy. If you do not agree, please do not use our Site.
1. Information We Collect
We collect personal and non-personal information to operate our business and provide you with crane rental services.
A. Information You Provide to Us
Contact information: name, company name, email address, and phone number (if provided)
Service information: project details, job site location, and rental requests
Billing and payment details: processed securely through trusted third-party payment processors
Communications: messages, calls, or emails you send to us for quotes or customer support
B. Information Collected Automatically
When you use our Site, we may automatically collect:
IP address and approximate location
Browser type, device type, and operating system
Pages visited, time spent on the Site, and referring links
Cookies and analytics data (see Section 6)
2. How We Use Your Information
We may use the information we collect to:
Provide, manage, and deliver crane rental and related services
Process payments, invoices, and job scheduling
Communicate with you regarding inquiries, quotes, or service updates
Send marketing or promotional materials (you may opt out anytime)
Improve our Site, services, and customer experience
Comply with applicable U.S. laws and prevent fraud or misuse
3. How We Share Information
We may share your information only in the following cases:
With service providers: including hosting, IT, payment processors, and logistics partners
With legal or regulatory authorities: when required by law or to respond to lawful requests
During business transfers: such as mergers, acquisitions, or sale of assets
We do not sell your personal information.
4. Data Retention
We retain your information as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
5. Data Security
We use reasonable administrative, technical, and physical measures to protect your personal information. However, no online service is completely secure, and we cannot guarantee absolute protection.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyze site traffic and user behavior
Customize user experience
You can disable cookies through your browser settings, though some features of the Site may not function properly.
7. Your Privacy Rights (U.S. Residents)
Depending on your state of residence (for example, California, Virginia, Colorado, Connecticut, or Utah), you may have rights under state privacy laws, such as the California Consumer Privacy Act (CCPA). These may include:
The right to know what personal information we collect and how it is used
The right to request deletion of your personal data
The right to opt out of the sale or sharing of your personal information (we do not sell data)
The right to request correction of inaccurate information
To exercise your rights, contact us at sales@123craneservice.com. We may need to verify your identity before processing your request.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of those websites.
9. Children’s Privacy
Our Site and Services are not intended for individuals under 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. We encourage you to review it regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
123 Crane Service
Email: sales@123craneservice.com
Website: [www.123craneservice.com]